How to Select the Right Managed IT Services Packages

Are you an MD, CEO or CFO managing IT services and looking for a way to make them more efficient, while keeping costs under control? If so, then this is the blog post for you!

We will cover all the basics on how to create the right managed IT services packages that provide your business with quality solutions at affordable pricing.

You'll learn about different types of service models, key considerations when selecting the best package for your needs, as well as important questions to ask before signing any agreements.

Take some time to ensure you are getting the most out of your technology investments by reading our in-depth guide today!

Outsourcing your IT services is an easy way to generate better operational efficiency and cost savings.

Working with an outsourcing partner offering managed IT services can help to improve the level of service that your business enjoys and make sure that you’re getting a return on your investment.

When it comes to getting the most from your IT service, it’s all about creating the right managed package.

What is meant by Managed IT Service Packages?

Managed IT services packages are an efficient and cost-effective way to keep your business running smoothly. By outsourcing IT maintenance, you can focus on your core competencies and leave the technical details to the experts.

Remote monitoring and management of your systems, software updates, and security protocols are all included in a comprehensive package.

These services can also offer scalability as your business grows, with the ability to add or remove services as needed.

Monthly pricing models also allow for better budgeting and management of expenses. With a managed IT services package, you can ensure your technology is up-to-date and secure, without sacrificing your time or resources.

How to Select the Right Managed IT Service Packages?

Here are five questions by which you can create the right Managed IT Services Package for your business:

1: What services are you looking for?

What’s included in Managed IT Services?

Managed IT service packages can include some or all of the following:

1. Network Monitoring

Proactively seeking out the vulnerabilities that may disrupt a network. Coverage should also include remote users, mobile devices, and virtual machines.

2. Looking After your IT Infrastructure

This is the foundation of most IT service packages and will cover basic server and storage maintenance as well as network administration.

3. Help-desk Support

Troubleshooting and problem-solving can be incredibly useful as part of a managed IT package, whether you opt for a remote or local service provider.

4. Data Backup

For every business today, backing up mission-critical data is best practice. Integrating this into your IT service package will ensure that nothing is missed, and your essential information is always protected.

5. Creating IT Policies

If your business doesn’t have IT policies in place yet, you may want to consider finding a provider who is able to help develop these with you as part of an IT service package.

2: Do you need fully, co-managed, on-site, dedicated service desk?

With the right provider, you should be able to choose the level of support that suits your business needs.

2.1. Full IT Support

A full IT support services package will take all of your IT management and infrastructure needs off-site and put them in the hands of the professionals. The provider will take full responsibility for everything, from network monitoring to security.

2.2. Co-managed IT Support

if you already have an existing in-house IT team and want to retain a degree of control in-house, a co-managed package can enable your business to leverage your own talent, plus the provider’s engineers, technical consultants, and support specialists for optimum results.

2.3. On-Site Support

Whenever your IT needs to require a local support presence, your IT package can include on-site support from your provider.

2.4. Dedicated Service Desk

If your business generates a large volume of support requests daily, then a dedicated service desk may be the ideal solution.

3: What cloud storage will it cover?

Any IT package can include several storage choices, including options for cloud storage.

You’ll need to decide whether to opt for a private cloud – which can be more expensive  but is bespoke and ultra secure – or the public cloud, which is cost effective, scalable, and still more secure than on-premises storage for most. A hybrid cloud storage package blends certain elements of the two.

4: What IT security and business continuity do you need?

Managed IT also has a significant role to play in ensuring that your business has effective network security in place and is fully compliant. Disaster recovery planning can be included as an option to provide continuity and protection – and ensure that the business is prepared for swift recovery – if any issues do arise.

5: What digital transformation might you need?

The IT package that you choose can have a transformative impact on improving processes and infrastructure to better align your technology with your brand vision and values.

If a digital transformation is required – i.e., implementing new systems and solutions to improve operations and performance – this can also be integrated into a managed IT package.

How Can Aztech Help?

Choosing the right managed IT services package will require consideration of all the above, as well as the needs of the business; its size, industry context and level of growth (e.g. - start-up or SME).

The perfect package can be designed to give your business all the support that it needs to thrive. Get in touch with one of our IT specialists about creating the right package for you and your business today.