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Microsoft Lync has a variety of benefits for businesses to help them improve internal and external communications. Lync is Microsoft server platform for unified communications and is the improved, more sophisticated version of the web-based office messengers and exchange servers, which have become familiar in recent years.
Lync started out as Microsoft Office Communicator, which aimed to become a supreme instant messaging platform and management tool.
Some critics have described Lync as just an enhanced version of existing messaging platforms. However, what makes it different and worth investing in, is that it is designed solely for the business environment and can help businesses work more effectively and improve efficiencies.
Here are six reasons businesses can benefit from adopting Microsoft Lync -
Easy Access
Lync 2013 has seen the introduction of a Web App, which makes communication a more consistent and familiar experience. The app which is available on Windows or Mac OS X, enables users to join a Lync Meeting using a web browser and still have access to all of the Lync features including HD video, VOIP instant messaging and desktop sharing.
Mobile Access
Microsoft have also developed a Lync Mobile app, which enables Microsoft Lync to work more efficiently on Windows Phones, Apple IOS and Android devices. Installing the app on your phone enables you to utilise Lync in the way you make the most of other app-based messaging platforms and allows users to instant message, call or join a Lync meeting from virtually anywhere.
Availability Alert
Lync also has the capability to distinguish a user’s availability by skimming through their Outlook calendar and informing users if another user comes online or available for conversation, which is done through Hosted Exchange. This may seem like an insignificant tool, but for business owners and senior staff it can be a great tool for checking their employees attendance and availability.
High Definition Video
With it’s 1080p HD resolution video conferencing, Lync remains the clearest and most powerful video support provider in the software and Web-based messaging market. It also uses open standards including H.264 SVC which provides compatibility and a high quality video experience across a broad range of platforms and devices.
Simplicity
Unlike other messaging platforms, Lync is really simple to use. It is well designed, and has familiar buttons and icons which are clearly identified. It also consolidates voice and video calls, Lync meeting, presence and instant messaging, so it doesn’t take a highly trained IT professional to use it.
Easy to setup Meetings
Joining a lync meeting couldn't be simpler and you can access a meeting with a single click or touch on a smartphone, tablet or PC. With the new multiparty HD, once a virtual meeting has been setup you can see up to five meeting participants at one time, you can also choose who to see or let Lync decide for you. Its also really simple to take notes with OneNote and allows users to create and share digital meeting notes within Lync meetings.
Having a platform capable of performing tasks on various digital devices and environments, means Microsoft Lync is the ultimate internal communication solution. It directs seamless integration and communication across various departments and businesses that want a more robust, comprehensive communication tool should take a look at what Lync 2013 has to offer.
If you are considering implementing Microsoft Lync into your organisation, then contact us today.
