Business Communications

Horizon Phone System Service

Elevating your business capabilities to enhance your customer experiences and help you manage calls more effectively.

As technology continues to advance, so too do our business communication needs

The traditional phone systems of the past can no longer keep up with the demands of modern-day business operations, which is why upgrading to a better phone system is imperative. Horizon Hosted Phone System leverages cloud technology to revolutionise your communication infrastructure transforming the way your business connects. By embracing Horizon hosted phone systems, you unlock unparalleled reliability, enhanced customer experiences, optimised investments, and increased operational efficiency. The solution will optimise your investments, boosts customer satisfaction, and help you to retain top talent all of which saves you valuable time and money.

Our Service

Our Horizon Phone System service offering includes seamless installation and dedicated support for a wide range of telephony systems, ensuring you can manage calls effectively and efficiently.

With our expert guidance, we'll program your Horizon hosted phone system to connect instantly to your network upon installation, providing your organisation with immediate connectivity and productivity.

One of the key advantages of our service is its scalability and flexibility. We'll work with you to determine the optimal starting point for your subscription, allowing you to add more extensions as your business grows without any hassle.

This low-risk approach ensures you only invest in the exact resources you need, reducing overall call costs and integrating communications seamlessly into your business workflow.

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Benefits of Horizon Phone Systems.

Management

With Horizon Hosted Phone Systems, you gain 360-degree management capabilities, allowing you to efficiently oversee all communications within your organisation. Whether managing communications across multiple locations or individual users, the user-friendly interface enables seamless administration and control.

Business Continuity

Horizon Hosted Phone Systems ensures business continuity in the face of unexpected events such as snowstorms, floods, or strikes. Since Horizon operates in the cloud, your business can continue making and receiving calls without interruption, regardless of the circumstances, ensuring uninterrupted communication and operations.

Quality

Leveraging Horizon Hosted Phone System's cloud-based service guarantees excellent audio quality, comparable to traditional fixed lines. With crystal-clear communication supported by IP handsets, you can enjoy reliable and high-quality audio, enhancing collaboration and customer interactions.

Coverage

Our Horizon Hosted Phone System service offers a comprehensive package that meets all your communication needs. From handsets and core network access to onsite installation, training, and user guides, our service encompasses all essential elements. Additionally, the business-grade network ensures cost savings and improved interoperability between mobile and fixed telephones, optimising communication efficiency.

Futuristic

Horizon Hosted Phone System embraces futuristic technology to meet the evolving needs of the next generation workforce. With fast, easily accessible, and on-demand communication capabilities, our service caters to the preferences of the modern workforce. By providing advanced technology solutions, Horizon ensures your organisation remains competitive and ready to adapt to future communication trends.

Scalability & Flexibility

Horizon Hosted Phone System is highly scalable and flexible, catering to your organisation's changing needs. It effortlessly adjusts to accommodate fluctuations in workforce size or communication demands, ensuring cost-effectiveness and efficiency. Its flexibility also enables seamless integration with other business tools, enhancing productivity and collaboration across your organisation.

Flexible Working

Our Horizon Hosted Phone System service revolutionises your communication infrastructure, empowering your workforce with unparalleled flexibility and productivity.

With features like hot desking and remote working accessible on mobile devices, you can collaborate seamlessly from any location. Choose from a variety of premium telephone handsets or utilise a simple desktop softphone, all managed effortlessly through an intuitive web interface.

Enjoy the freedom to select your local area number, retain your existing one, or obtain a new one to expand your business's reach.

With options like obtaining a London area code regardless of your actual location, Horizon ensures that your communication capabilities align with your evolving business needs, empowering you to connect and thrive in today's dynamic business landscape

Integration

Integration is a seamless and effortless feature with our Horizon Hosted Phone System service, ensuring you stay connected wherever you are.

By consolidating your fixed and mobile capabilities, you'll never miss a crucial call again. With a single number, you can conveniently reach both your desk phone and mobile phone simultaneously, streamlining communication and accessibility.

Effortlessly transfer ongoing calls between devices without interruption, enhancing productivity and collaboration. Additionally, accessing your voicemail from any device further enhances flexibility and efficiency, allowing you to stay connected and responsive while on the go.

With our integration feature, your communication channels are synchronised and optimised, empowering you to maintain seamless connectivity and productivity in today's fast-paced business environment.

Features

With our Horizon Hosted Phone System service, you're empowered with complete control over your phone system.

Our experts guide you through the extensive array of features available, including advanced call handling and management functionalities. These features are conveniently operated through an intuitive web interface, ensuring ease of use and accessibility for users of all levels. Whether you need to set up call forwarding, manage voicemail, or customise call settings, our platform offers a comprehensive suite of tools to meet your communication needs.

By leveraging these features, you can enhance efficiency, streamline communication processes, and ensure seamless connectivity across your organisation.

With the user-friendly interface and robust feature set, you have the flexibility and control to optimise your phone system according to your specific requirements, empowering you to communicate effectively and efficiently in today's dynamic business landscape.

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got a question?

Yes, the Horizon Phone System is fully accessible from anywhere with an Internet connection. Whether you're in the office, at home, or on the go, you can stay connected and productive using our mobile and desktop applications.

The Horizon Phone System operates using Voice over Internet Protocol (VoIP) technology, which means your calls are transmitted over the Internet rather than traditional phone lines.

Our phone system includes features such as call forwarding, voicemail-to-email, auto-attendant, conferencing, mobile integration, and more. These features are designed to enhance productivity and improve communication within your organisation.