About us

Service Excellence

We are driven by a commitment to excellence in every aspect of our services. Continuously striving to be the best, we ensure that every call we receive and every project we undertake is executed with precision and dedication. 

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Empowering progress to unleash potential

We are committed to unlocking the potential of businesses and individuals alike, using our expertise in technology to create opportunities, solve challenges, and drive meaningful progress.

Our vision is to be a leading force in the managed services industry, driving innovation and excellence to empower organisations and individuals to reach their highest potential.

 

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Driving success together

We are dedicated to being the most reliable and forward-thinking managed service provider, partnering with our clients to drive their growth, and investing in our team to ensure we lead the way in industry excellence and integrity.

October 2024. October 2024. October 2024.

How we performed
98%

98%

Service Level Agreement (SLA) achieved
52%

52%

First time fix
6 secs

6 secs

Average speed of calls answered
96%

96%

Calls answered within 9 seconds
96.7%

96.7%

Customer satisfaction data
11 mins

11 mins

Average time to respond
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Real results

Chosen by top UK businesses

Suzuki-3
Autotech Group
Mentaur-2
Kent PLC-2
The BMJ (1)
Barrington James
Bucks College Group
MiniClipper-1
MX Reality
PoliceNow-3
RapierGroup
Venture-1
Verifile-3

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